Services

We provide social media support, including scheduling, captions, content creation, content planning, and optional community engagement (comments/DMs) or Facebook group sharing.

We offer bespoke social media audits and ongoing social media support, tailored to your business.

Custom Packages & Pricing

All packages are custom-built.
You only pay for the elements you choose, and pricing is confirmed in your personalised proposal before any agreement is signed.

Any additional services, upgrades, or add-ons will be clearly outlined in your proposal..

Service Terms, Commitments & Cancellations

Timelines & Commitments

Your personalised proposal will outline all service details- including timelines, deliverables, and any minimum terms if needed. Nothing is confirmed until you’ve reviewed and signed your agreement.

Ending an Agreement

After the initial service period, ongoing support usually continues on a rolling monthly basis and may be cancelled with written notice via email by either party.
The exact notice period will be clearly stated in your contract.

Social Media Audits

Social Media Audits must be paid in full before delivery.

Important Note

Website T&Cs provide general guidance only.
Your signed contract will contain the specific and legally binding terms for your package (including start date, payment schedule, commitments, and cancellation rules).

Payment

Invoices must be paid according to the schedule outlined in your proposal and contract.
Late or missed payments may result in paused work until payment is received.

Content & Ownership

Once full payment is received:

• You own the rights to all final content created for your social media.

• Cloverbloom Digital may feature completed work in our portfolio or marketing materials after it has been posted on your accounts, unless you request otherwise in writing.

Confidentiality

We take your privacy seriously.
We will not share your information with third parties unless required by law or with your explicit permission.

This includes:

• Your business information

• Contact details

• Social media logins and permissions

• Any content, files, or materials you provide

All access is handled securely and used only to deliver your services.

Liability

While we aim to provide reliable, professional social media support, some elements are outside our control.

Cloverbloom Digital is not liable for:

• Social media platform bugs, outages, or changes

• Loss of revenue or opportunities

• Third-party actions beyond our control

• Unauthorised access caused by issues outside our systems

We will always work to minimise risks and keep your accounts running smoothly.

Privacy Policy

What Information We Collect

We may collect:

• Your name, email, and contact details

• Business information

• Any content, images, or files you share

• Analytics data from your visit to our website

How Your Information Is Used

We use your information to:

• Respond to enquiries

• Prepare proposals and contracts

• Deliver the services you’ve purchased

• Improve our website and services

• Send essential service updates

We do not sell, rent, or trade your data.

Cookie Policy

Cloverbloom Digital uses cookies to improve your browsing experience and analyse website traffic.
Cookies help us understand how visitors use the site so we can refine and optimise user experience.

By continuing to use this website, you consent to the use of cookies.
You can disable cookies at any time via your browser settings.

Your Rights

You have the right to request:

• Access to the data we hold about you

• Corrections to inaccurate information

• Removal of your information (where legally applicable)

Requests can be made by contacting us directly.

Updates to These Terms

We may update these Terms & Conditions, Privacy Policy, or Cookie Policy from time to time.
If significant changes are made, clients will be notified.